Reader Emmy A. writes in today with a critique of her Bugaboo Donkey stroller:

I purchased the Donkey in May when my oldest was 19 months and youngest just newly born. It is now March and my now 29 month old can no longer be strapped in to the stroller. The crotch strap and harness straps have been extended fully. My son is 30 pounds and 37 inches. He’s on the skinny side. I called Bugaboo and complained and they said there is nothing they can do unless they get the same complaint from thousands of customers. I asked them if their design team can make the straps bigger for my seat and make some kind of extension to my straps. Bugaboo said they can’t do any of the above and all I got was an apology. The supervisor told me that maybe it’s not the straps and that it’s because my son doesn’t want to sit in the stroller. Furthermore, they have horrible wheels!