Reader Karin C. copies us on a letter she sent to Stanley Furniture about problems she had assembling a My Haven Series 650 crib:

To Customer Service:

I am writing to inform you of the numerous difficulties I have encountered with the My Haven Series 650 crib I purchased through Ryan Young Interiors in November 2007.

Ryan Young received the product in late Dec. 2007.  I took the product home to assemble in January 2008.  While starting to assemble the crib, we realized we received (2) of the same ends of the crib – as opposed to a right side and a left side.  Please note however, that the wrong side of the crib was labeled with the correct side.  I believe it was (2) left sides, with one labeled as right and one labeled as left.  Todd Welier at Ryan Young did remedy the situation and the correct side was sent out.

When the proper side was received, the crib assembly began again.  This time, the drop down front would not function properly.  After much frustration, my husband took the side into USA Baby to see if they could determine what the problem was.  The USA Baby employee and my husband ascertained that the plastic inset pieces were again the same side, as opposed to being mirror opposites.  Also, the label for TOP was on the wrong side AND upside down.

When the incorrect plastic inset sidepiece was removed on one side, half of a razor blade fell out from the removed part!  Luckily, the piece dislodged at USA Baby, and not in my daughter’s room!

The USA Baby employee stated that they constantly have assembly and installation issues with Stanley cribs.  I will only speak from my personal experience.  I am recommending to Ryan Young Interiors, as well as to the book Baby Bargains, to stop selling/recommending your crib products.  I find it completely unacceptable to find a deadly item like a razor blade in a piece of children’s  furniture.  Additionally, there appears to be a serious lack of quality control in your merchandise.